Why hasn't my railcard discount been applied? – Virgin Trains Ticketing

Railcards offer you up to 1/3 discount on your train tickets, providing your ticket qualifies.

Discounts won’t be applied in the following scenarios:

Your Railcard discount only applies to Off-Peak travel, but you’re searching for journey that departs during peak times.
The Railcard does not apply to the route you’re travelling on e.g. the Network Railcard is only valid for journeys in the South East of England.
The Network Railcard doesn’t offer discount on Advance tickets.

To see the full list of ticket types where a Railcard discount is valid check out the details for your railcard on the National Rail website:-

Why hasn't my railcard discount been applied? Follow