What is an eTicket? Follow
An eTicket comes as a PDF attached to an email, which you can open directly or forward to another passenger, if you’re booking on their behalf. You can also view your eTickets iMy Rewards
How to use an eTicket
- Open the email we send you with the PDF(s) attached – this is separate to your booking confirmation email
- If you like, you can add the eticket(s) to our app or Apple Wallet
- Scan the QR code from your phone at the ticket gate at the station, or show to staff