Can I get a refund on a Railcard purchase? Follow
You can request a refund on Railcards within 14 days of purchase as long as they haven’t been downloaded to the Virgin Trains Ticketing app or used to buy discounted tickets. Please contact us at vttsupport@virgin.com if you wish to request a refund.
Refunds for tickets purchased with a Railcard are dealt with in accordance with the type of ticket purchased.