Why hasn't my Railcard discount been applied? Follow
Railcards offer you up to 1/3 discount on your train tickets, providing your ticket qualifies.
Discounts won’t be applied in the following scenarios:
- Your Railcard discount only applies to Off-Peak travel, but you’re searching for journey that departs during peak times.
- The Railcard does not apply to the route you’re travelling on e.g. the Network Railcard is only valid for journeys in the South East of England.
- The Network Railcard doesn’t offer discount on Advance tickets.
To see the full list of ticket types where a Railcard discount is valid check out the details for your railcard on the National Rail website:-
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