Ticket refunds and changes
- Rail Strikes - need to cancel your ticket?
- My train was cancelled, can I have a refund?
- Do I have to send back my tickets to get a refund?
- Can I change or exchange my ticket?
- Help - I've lost my ticket!
- How do I get a refund?
- How much does it cost to change or cancel a ticket?
- What types of ticket can be refunded?
- Refund Requests
- Can I upgrade to First Class?