Refund Requests Follow
Oh dear - has something gone wrong? Never fear, help is at hand!
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What is the quickest way to get a refund?
If you are requesting a refund within 2 hours of booking please email vttsupport@virgin.com
After 2 hours please complete the automated refund form below
| Use our automated refund system for a quick and easy result | Find some help in our FAQs |
| Contact our friendly Trains Support Team | Need help urgently? |