How much does it cost to change or cancel a ticket? Follow The administration charge for cancelling, amending or refunding a ticket is £10 per ticket Related articles Can I change or exchange my ticket? Refund Requests FAQs What types of ticket can be refunded? How do I get a refund? Articles in this section My train was cancelled, can I have a refund? Do I have to send back my tickets to get a refund? Can I change or exchange my ticket? Help - I've lost my ticket! How do I get a refund? How much does it cost to change or cancel a ticket? What types of ticket can be refunded? Refund Requests Can I upgrade to First Class?